Privacy Notice
Who we are:
Wombwell Foot Clinic is a clinic providing podiatry/foot care services on a fee-paying basis to the public. Our clinicians are all self-employed professionals working together under contract to Wombwell Foot Clinic.
What we are going to do with your information?
We process personal information to enable us to provide health services to our patients, to maintain our accounts and records and to promote our services. We process information relevant to this. The information may include:
• personal details
• family details
• lifestyle and social circumstances
• goods and services purchased from our company
• financial transaction details
We also process sensitive information that may include:
• physical or mental health details
• racial or ethnic origin
Why are we asking you for your information?
We do need to ask you about certain things, like your medical history, as it affects your feet. We want to give you the best possible treatment when you visit us and to do this we need you to be honest with us about your health and lifestyle. We are required by law to keep records of your treatments and this information forms part of this. If you register your mobile phone number/email then we can send you a reminder with your consent.
Sometimes it is necessary to share some of your information. So who will we share it with?
Primarily with you (our patient) and also with our reception staff so that they can help you make your appointments. If you are claiming your treatment costs back from an insurer then they may also have data shared with them to confirm your appointment details such as date and cost.
Where necessary or required we also share information with other healthcare professionals (such as your GP or nurse), your parent/guardian (if you are a minor) or your welfare guardian or carer (with your consent) if you require additional support to attend.
When we do have to share your data, we are required to comply with all aspects of the Data Protection Act (DPA) and are registered with the Information Controllers Office (ICO).
You will also be given the opportunity to receive information from us about special offers or new services that we are offering. We do not share this information with marketing companies. Your data will never be sold by us for marketing purposes.
How do we store your data?
Our practice went digital in July 2020 and our records are all securely stored in line with the law. Some of our data is stored outside of the European Economic Area (EEA) and these servers are all compliant with the relevant data protection laws.
Who is your data controller?
Our Lead Podiatrist Lucy Kelly is responsible for overseeing our data protection. She can be contacted at the clinic or by email at wombwellfootclinic@gmail.com. The data controller may change and personal data may be transferred in the context of the sale of all or part of the business.
I want to remove my information from your clinic, how can I do that?
If you contact our data controller Lucy then she will be happy to explain your options. We are legally required to keep your medical records for several years and this varies for different groups of people.
What happens to my data when I contact you through your website or social media pages?
If you are contacting us through these methods; then your data will be used to help answer your enquiry. Your details will only be entered on our system if you register as a patient or make an appointment in person, online, over the phone or by email.
Does your website store information on my computer?
Yes, we do have cookies on our website which will stay on your computer and our IP address may be stored in your system too (depending on your settings).