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Recpetionist - Part time (16 hours)

Wombwell Foot Clinic is seeking a new podiatry receptionist. The role would include welcoming patients to the practice, answering telephone calls, arranging appointments, taking payments, organising patient and referral letters as well as other duties to help with the running of the practice and making patients visits enjoyable. The candidate would join a friendly, supporting, hardworking team of experienced and highly skilled podiatrists, chiropodists & receptionists.

The ideal candidate

  • Has 1 year's experience working in a healthcare setting or admin background (but not essential)

  • Works in an efficient and accurate way

  • Is friendly, approachable and welcoming

  • Has confidence and competence working with computers & social media

  • Enjoys working in a team to deliver patients with an excellent podiatry experience

  • Can learn and talk to patients with the correct vocabulary

  • Can work flexible hours published 3 weeks in advance

  • Be enthusiastic and share the practice’s philosophy for providing excellent healthcare.

 

The role 

  • Promoting professionalism and being knowledgeable about the services the practice provides. 

  • Providing patients of the practice with a warm welcome and making them feel at ease. 

  • Regularly producing and scheduling social media posts & updating our clinic website. 

  • Answering the telephone in a friendly and helpful manner. 

  • Making all the necessary patient checks and following practice policy. 

  • Scheduling appointments through email or by telephone. 

  • Completing patient recalls and appointment reminder calls. 

  • Offering sundry healthcare products to patients giving advice where necessary following practice policy and recommendations from clinical staff. 

The position

  • Part-time basis (16 hours per week over 2 days + holiday cover), this may increase slightly depending on working hours.

  • Exact working times are published 3 weeks in advanced and be within the following times:

  • Monday & Friday: 8.30am – 6.00pm

  • Candidate is expected to be able to work at least 2 Saturday's a month (9:30 am – 2:30 pm) if required. As stated above these would be made aware of at least 3 weeks in advance. 

  • Pay £8.72 per hour for over 18-year-old candidates.

  • Uniform provided

  • Car parking outside

​About us 

Wombwell Foot Clinic is a family-run practice that is proud to deliver high-quality podiatry care & is looking to extend into further fields of medicine in the future. Established in 1998 by Jayne Kelly, we have developed a strong reputation for providing patients with excellent foot care and good customer service over the years.

 

Wombwell Foot Clinic constantly invests in and upgrades its facilities to ensure that patients can enjoy a comfortable visit. We are immensely proud of our growth over the past 22 years as we have grown. Our podiatry practice has just undergone a renovation, modernising and extending our clinic from a single room practice to having three podiatry/clinical treatment rooms.

 

We continuously strive for perfection and commit to progression. The past two years have seen the introduction of Swift Microwave Therapy and Ingrown toenail surgery into the practice. We are excited for the coming year which will see the practice expand again as we add services such as; body contouring & medical face treatments offered by Beth. Add our dedicated MSK, Swift & nail surgery clinic room and upgrade our Reception area and team facilities.

Team​

We have an amazing team here at Wombwell Foot Clinic, where everyone is made to feel like they can add ideas and make a difference. We are like a family as we support each other beyond ‘9 to 5’. It takes a special person to be part of our team. This is why recruitment is so important to us and finding the right person can take time.

Reviews 

We receive lots of fantastic reviews and lovely feedback from our patients. We highly recommend you check these out for yourself by visiting our social media pages!

Covid-19 

At every stage, Wombwell Foot Clinic has followed updated guidelines and put into place protocols; to ensure the safety of every staff member and patient who steps through our door.

The pandemic has created a lot of uncertainty. However, through hard work, commitment and the support we have had from our lovely patients, Wombwell Foot Clinic has been able to continue going from strength to strength. We try to focus on the positives here. 

· Remote initial interview & in-person 2nd interview (trial). 

· Personal protective equipment provided

· Social distancing guidelines in place

· Virtual meeting

· Sanitisation, disinfection or cleaning procedures in place

Contact us!​

Lucy Kelly, lead podiatrist & owner.

Ring 01226 755611 to discuss this job posting or email us your CV to wombwellfootclinic@gmail.com; and include how you think you could help us here at Wombwell foot clinic & why you think you would be a great addition to our team!

Application deadline April 9th 2021. We are looking to commence employment at the beginning of May 2021.

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